Results That Matter Presentations
Managing Complexity: Community Balanced Scorecards for Public Health
Presented by Paul Epstein at the American Public Health Association annual meeting, including materials from four community health partnerships that have been pioneering Community Balanced Scorecards in public health.
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Community Balanced Scorecards for Strategic Performance Management
This presentation focuses on how public managers can use community balanced scorecards as the strategic core of a performance management system, and to solve difficult community problems. Presented by Paul Epstein to the American Society for Public Administration’s symposium, “Relevant and Sustainable Performance Management”
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Managing for Results, Balanced Scorecards. and Effective Community Governance
Presented by Paul Epstein to executives and staff from Departments of Los Angeles County, the City of Los Angeles, and RTM Team partners the KH Consulting Group
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Citizen Roles for Effective Community Governance
A clear and concise walk-through of engagement roles citizens can play to improve their communities, with examples from around the world, by Lyle Wray and Paul Epstein