Articles and Papers
Community Balanced Scorecards for Strategic Public Health Improvement
By Paul Epstein and Alina Simone
This briefing paper describes the essentials of CBSCs and how they can be used to manage the complexity of implementing community-wide initiatives that “move the needle” on priority public health issues to achieve desired community health outcomes.
Download (DOC)
Citizens as Partners in Performance Management
By Paul Epstein, Lyle Wray, and Cortney Harding, in Public Management (November 2006)
This article offers an overview of the Effective Community Governance model promising citizen roles in decision-making and performance management as illustrated by community examples. These concepts are based on the authors’ direct experience with local government and a decade of research on best practices of citizen engagement and performance measurement in more than 30 communities across the country.
Download (PDF)