Effective Community Governance News
Spring 2008
In This Issue  

Join our list  
Join our mailing list to receive effective community governance updates.

Dear Colleague,

What do Albuquerque, in New Mexico, and several Siberian communities have in common? Local government leaders dedicated to achieving results their citizens want. These communities are halfway around the world from each other, with very different political cultures. But we think they all tell exciting stories of Effective Community Governance. We hope you agree.

Works in Progress
Albuquerque Manages for Results by Aligning Goals, Measures, and Strategies to Achieve Desired Community Outcomes

Albuquerque, New Mexico, focuses its budget and services on achieving citizen-tested goals and measurable "desired community conditions," so the results they manage for are outcomes people care about. Using a performance management system that aligns department resources, program strategies, and service performance measures with the desired conditions, city officials not only get performance feedback for improving services, they also learn whether city and community efforts are "moving the needle" on improving the quality of life.

Krivosheino Leaders Engage Citizens in Effective Governance

Krivosheino, a rural, economically challenged community in central Siberia, set out on the path of governance reform with Effective Community Governance (ECG) as its model. After two years of a pilot ECG program, Krivosheino has improved governance through several stages of advancement in citizen engagement and a newfound resolve by both town and county leaders to deliver on citizen priorities. Township mayor Nikolai Lipukhin's outlook on leadership was transformed, and he credited his re-election at a difficult time to his new dedication to empowering citizens.

Encouraging Early Results Lead to Extension of Russian Effective Community Governance Pilot for Two More Years

Citizen-empowering governance reforms in Siberian communities led the Mott Foundation to extend an Effective Community Governance (ECG) pilot program through 2010. The Siberian Civic Initiatives Support Center and Epstein & Fass Associates provided ECG training and on-site support to help communities engage citizens in governance, aim improvement efforts at citizens' quality-of-life priorities, and comply with a new law that mandates increased local government autonomy and citizen participation. Phase II goals in Siberia include bringing ECG reforms to more communities and helping communities make local improvement initiatives more strategic.

ECG Resources
Effective Community Governance One-sheets

By request, we created downloadable one-sheets to help you summarize the model and key ECG themes for North American and international development audiences. For more information, see the ECG home page.

Community Balanced Scorecard Slide Presentations and Webinars

In two free, archived webinars (also available below as PowerPoint slideshows), Results That Matter authors Paul Epstein and Lyle Wray outline the "Community Balanced Scorecard," which unites the strategy-alignment power of the balanced scorecard with the citizen-driven, results-based power of Effective Community Governance (ECG) for stronger, more strategic ways to improve communities.

The webinars and slides feature a framework for a Community Balanced Scorecard with perspectives derived from the ECG Model, and samples strategy maps and indicators based on strategies of successful community development and improvement collaborations in the U.S. and abroad.

The Community Balanced Scorecard webinars are archived at the Strategy Aligned Management-Local Government website and run 45-60 minutes. Free registration and login to the site is required. To access webinars, click on the "Resources" link that will appear at the top of the page after you login. No time to sit through the full webinars? You can view the slide presentations, without voice, here:

Community Balanced Scorecards (Part 1)

Community Balanced Scorecards (Part 2)

Effective Community Governance Model

"Effective community governance" refers to a set of ideas to help people and organizations become more effective at improving communities. When community leaders, public and nonprofit managers, and citizens use these ideas to their fullest, they will not only achieve one-time improvement, they will also foster a continual cycle of community renewal and improvement. Members of the Results That Matter team all share a strong belief in results-based governance of communities and results-based management of community-serving organizations.

Forward to colleagues

Safe Unsubscribe
This email was sent to epstein@pipeline.com, by epstein@epsteinandfass.com

Epstein & Fass Associates | 140 Nassau Street | Suite 9C | New York | NY | 10038