The Results That Matter Team helps clients get the most value from best practices in strategy management, performance management, collaboration, and community engagement. Our signature methodologies are based on research we've conducted in innovative organizations and communities throughout the U.S. and abroad.
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Our NEW recorded webinar, Community Balanced Scorecards to Meet Public Health Challenges, draws on experiences of state and local health departments and community health partnerships, and covers new topics, such as how CBSCs help with strategic planning, health improvement planning, and accreditation. Now available for free viewing. More …
NEW FAQ: Frequently Asked Questions on Community Balanced Scorecards in Public & Community Health
NEW See our 2011 APHA conference presentation: "Use CBSCs to Mesh Strategic Planning, Health Improvement Planning, and Accreditation"
Public health organizations have been writing Community Balanced Scorecards (CBSCs) into grant applications. To learn how CBSCs and related software will make grant projects more effective and grant applications more competitive, download this brief paper (PDF)
The CBSC is an ideal system for state, local, tribal, & territorial health departments in the CDC National Public Health Improvement Initiative. NPHII grantees Delaware and New York State are using CBSC tools for strategic planning, health improvement planning, and accreditation prep. Find out how CBSC provides an outcome-focused way to improve public health infrastructure in this brief paper (PDF) and how CBSC provides a strategic approach to accreditation preparation in this brief paper (PDF)
CBSCs are highly complementary with the widely-used framework for improving community health systems, "Mobilizing for Action through Planning and Partnerships" (MAPP). NACCHO's MAPP Team and Work Group have been using CBSC tools for strategic planning to improve MAPP from the national to local levels. Learn how CBSC is well matched with MAPP, and about opportunities to use CBSC tools with MAPP.
The National Association of County & City Health Officials (NACCHO) used the RTM Team to provide Evaluation and Qualitity Improvement Coaching for local health departments (LHDs) across the country that tested emergency preparedness products developed by other LHDs in the Adavnced Practice Centers program.
See our presentation "Managing Complexity: Community Balanced Scorcards for Public Health" to the 2009 APHA Annual Meeting.
The RTM Team authored three chapters on Community Balanced Scorecards, performance indicators, and community-focused performance management for the new Public Health Quality Improvement Handbook, a publication of the Public Health Foundation and American Society for Quality. More …